Provide a health check and performance report after a thorough discovery exercise:
- Disk usage and top tables in CRM database
- CRM customizations and integrations
- Data Quality
- Security check
- Network speed and performance
- System logs
- System Security
- Performance - System, User and Network
- Storage
- System integrations
- Core product configuration
- CRM Adoption
- Privacy/Security/GDPR Compliance recommendations
- Alignment with Best Practice
- Licensing
- System Monitoring and Alerting
- Disaster Recover/Business Continuity preparedness
- Management Reporting
- Documentation
- High Risk areas
Outcomes
- Comprehensive status report with a summary of findings
- Identification of strategies for quick wins and longer term maintenance